FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
I ship worldwide! Although my website is only set up for sales within the US, message me if you need it shipped somewhere else and I will get you set up!
How long does shipping take?
Economy shipping takes approximately 4-8 days while standard takes 2-5.
Note: This is in addition to the turnaround that it takes to make the items.
How do I track my order?
Once your item ships, you should receive a tracking number via email.
Returns
How do I return an item?
Please send an email to shopbrittanyscustomcreations@gmail.com if you with to return an item.
How long does it take to process my return?
Returns can take up to 30 days to process.
Can I exchange for a different item?
Yes, Once I receive your returned item, you will be able to exchange it for a different item.